Basic information on Data Protection
- Responsible: CARLES MARIGÓ
- Purpose: Provision of online services, web user management, commercial communications related to our services.
- Legitimation: Express consent and legitimate interest.
- Recipients: No data is transferred to third parties, unless legally obliged to do so.
- Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information.
- Additional information: You can consult the additional and detailed information on Data Protection in the attached clauses found at https://carlestest.bychipi.com/privacy-policy
At CARLES MARIGÓ we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and we believe we should be transparent about it.
Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter ‘GDPR’) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and the LAW 34/2002 of 11 July, of Services of the Information Society and Electronic Commerce (hereinafter, ‘LSSI’), CARLES MARIGÓ informs the user that, as data controller, will incorporate the personal data provided by users in an automated file.
Our commitment starts by explaining the following to you:
- We collect your data to improve the user experience by addressing your interests and needs.
- We are transparent about what data we collect about you and why we collect it.
- Our intention is to provide you with the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and where necessary, we will ask for your consent.
- We understand that your information belongs to you. Therefore, if you choose not to give us permission to process it, you can ask us to stop processing it.
- Our priority is to ensure your security and to process your data in accordance with EU law.
If you would like more information about how we process your data, please see the different sections of the privacy policy below:
Who is the controller of your personal data?
Identity: CARLES MARIGÓ
Professional address is located at: Barcelona
DNI:
Email: info@carlestest.bychipi.com
CARLES MARIGÓ has appointed a Data Protection Delegate or an internal contact person within his organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact him by email at info@carlestest.bychipi.com
What personal data do we collect?
What personal data do we collect?
The personal data that the user may provide:
Name, address and date of birth.
Telephone number and e-mail address.
Location.
Payment and refund information.
IP address, date and time you have accessed our services, internet browser you use and data about the operating system of the device.
Any other information or data you choose to share with us.
In some cases, it is mandatory to fill out the registration form to access and enjoy certain services offered on the web; also, not providing the requested personal data or not accepting this data protection policy means the impossibility to subscribe, register or participate in any of the promotions in which personal data is requested.
Why and for what purpose we treat your data?
In CARLES MARIGÓ we process the information provided by interested parties for the following purposes:
To hire any of our services, either online or in the center physically.
Manage the sending of the information requested.
Develop commercial actions and perform the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the work of information, being able to perform automatic assessments, profiling and segmentation of customers in order to customize the treatment according to their characteristics and needs and improve the online customer experience.
Develop and manage contests, sweepstakes or other promotional activities that may be organized.
In some cases it will be necessary to provide information to Authorities or third party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from customers or Public Administrations.
We inform that the personal data obtained as a result of your registration as a user will be part of the Register of Activities and Processing Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.
What is the legitimacy for the processing of your data?
The processing of your data may be based on the following legal bases:
Consent of the data subject for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.
Legal interest for the processing of our customers’ data in direct marketing actions and express consent of the interested party for all matters relating to automatic evaluations and profiling.
Fulfillment of legal obligations for fraud prevention, communication with public authorities and third party claims.
How long do we keep your data?
The processing of data for the purposes described above will be kept for the time necessary to fulfill the purpose of its collection (for example, for the duration of the business relationship), as well as for compliance with legal obligations arising from the processing of data.
To which recipients is your data communicated?
In some cases, only when necessary, CARLES MARIGÓ will provide user data to third parties. However, the data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies) with whom CARLES MARIGÓ works may use the data to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties.
CARLES MARIGÓ seeks to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties have an obligation to ensure that the information is treated in accordance with data privacy regulations.
In some cases, personal data may be required by law to be disclosed to public bodies or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.
Personal data obtained may also be shared with other group companies.
Where is your data stored?
In general, data is stored within the EU. For data that is sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.
What rights do you have and how can you exercise them?
You can send your communications and exercise your rights by sending a request to the following e-mail:
info@carlestest.bychipi.com
Under the provisions of the RGPD you can request:
- Right of access: you can request information of those personal data that we have about you.
- Right of rectification: you can communicate any change in your personal data.
- Right of deletion and oblivion: you can request the deletion after blocking personal data.
- Right to limit processing: this means restricting the processing of personal data.
- Right of opposition: you can withdraw your consent to the processing of data, opposing further processing.
- Right to portability: in some cases, you may request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another controller.
- Right not to be subject to individualized decisions: you may request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.
In some cases, your request may be refused if you request deletion of data necessary to comply with legal obligations. Also, if you have a complaint about the processing of your data, you can file a complaint with the data protection authority
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the accuracy and correctness of the data included, exonerating CARLES MARIGÓ of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated.
The user agrees to provide complete and correct information in the registration or subscription form. CARLES MARIGÓ reserves the right to terminate the contracted services that had been concluded with users, if the information provided is false, incomplete, inaccurate or outdated.
CARLES MARIGÓ not responsible for the accuracy of the information that are not of its own elaboration and of which another source is indicated, so neither assumes any responsibility for any possible damages that may arise from the use of such information.
CARLES MARIGÓ reserves the right to update, modify or delete information contained in its website and may even limit or deny access to such information. CARLES MARIGÓ is exonerated from liability for any loss or damage you may suffer as a result of errors, defects or omissions in the information provided by CARLES MARIGÓ provided it comes from outside sources.
What security measures do we apply to protect your personal data?
CARLES MARIGÓ has adopted the security levels of protection of personal data legally required, and seeks to install those other means and additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to CARLES MARIGÓ.
CARLES MARIGÓ is not responsible for hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of this electronic system, caused by reasons beyond CARLES MARIGÓ; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system or other electronic systems, as well as damage that may be caused by third parties through unlawful interference beyond the control of CARLES MARIGÓ. This, however, the user should be aware that Internet security measures are not impregnable.
Links to other websites
On the website www.carlesmarigo.com there may be links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, being CARLES MARIGÓ disassociated from any responsibility for its privacy policy.
How do we use cookies?
The website and the RRSS of CARLES MARIGÓ use cookies, in order to optimize and customize your navigation through it. Cookies are physical files of information that are hosted on the user’s own terminal, the information collected through cookies is used to facilitate user navigation through the portal and optimize the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case the information obtained by them will be associated with personal data or data that can identify the user.
However, if the user does not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information see our Cookies Policy https://carlestest.bychipi.com/privacy-policy
Can the privacy policy be modified?
This privacy policy is subject to change. We recommend that you review the privacy policy from time to time.